10 Years Warranty
Anyone can claim to make a mattress but coming up with a product that is more than just a mattress is not everyone’s cup of tea. At Nubliss, we are mad about attaining perfection. We can go to any lengths to attain the same and please your senses with the end result. This is why we invested a lot of time in coming up with a perfect formula that we can proudly back.
coming up with a perfect formula that we can proudly back.
To further prove that you will be receiving the best quality and technology and nothing else, we have packed this mattress with unheard-of 10-year warranty.
Moreover, our warranty is so simple and so wide that you will have complete peace of mind.
So long as you are the original purchaser and have the original receipt to prove the same, your Nubliss mattress will be covered under the warranty! We know that it is almost impossible that it will ever occur, but in case there are any manufacturing defects like uneven surface, pasting issues, or cracks in the foam or if indentation is more than 5 cms, then we will determine the best solution (fix or replace the mattress, provide full or partial reimbursement, or any other suitable fix) so that your smile never turns upside down.
To maintain a happy relationship with Nubliss, keep your warranty valid. All we need you to do is to ensure that the mattress is not subjected to misuse, careless treatment, or physical abuse, and that mattress is unboxed within 15 days of the delivery.
Then there are some elements that the warranty does not cover and we want to transparently communicate them to you as well. These are as follows:
1. Damage to the mattress cover or zipper from unintended use.
2. Damage caused to mattress due to unintended use or normal increase in softness.
3. Mattress dimensions have a 10% tolerance due to elastic components. And so long the mattress remains within this tolerance, whether after short-term or long-term use of the mattress, warranty claim will not be valid.
4. Minor manufacturing defects like overlapping of a stitch or piping.